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A Software Maintenance Agreement is a written agreement for the software contractor to create and/or maintain software for the client as an independent contractor. The agreement describes, among others, the (a) software to be created and/or maintained by the software contractor; (b) the compensation due the software contractor; and (c) the nature of the relationship as an independent contractor. This document can be used by a software contractor getting ready to provide a service for a client or a client preparing to hire a software contractor.
You need a Software Maintenance Agreement if you will hire a software contractor. If your business is getting services, you need to know exactly what services will be provided. If you're the service provider, you need to know exactly what's expected of you and when you'll get paid.
A Software Maintenance Agreement also clearly defines the relationship between the client and software contractor as one of an independent contractor.
To create your Software Maintenance Agreement you’ll need the following minimum information: